IMPAQ International, LLC

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Health Insurance Policy Analyst

Health Insurance Policy Analyst

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IMPAQ International, a growing and dynamic social science research firm, provides high-quality research and impact evaluation services, policy analysis, survey research, technology solutions, organizational development, technical assistance and consulting services to U.S. and international government agencies, foundations, and the private sector.  IMPAQ’s mission is to bring together exceptional people to develop innovative and rigorous approaches to evaluate the real-world impact of social policies and programs. IMPAQ offers five locations: our Corporate Headquarters in Columbia, Maryland, rated one of America’s Best Small Cities; Downtown Washington, D.C., Boston, Massachusetts, Seattle, Washington and a Bay Area office in Oakland, California. IMPAQ has a diverse and collegial work environment and is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans).


IMPAQ is seeking a confident, self-motivated, and creative individual to join our team of exceptional people to in the Health Division to contribute to work that affects the health care of millions of people. IMPAQ is seeking a Policy Analyst that demonstrates project management and client communication experience in a fast-paced environment, as well as knowledge of the Affordable Care Act (ACA), health insurance Marketplaces, and healthcare policy. The Policy Analyst will support IMPAQ’s work with the Center for Consumer Information and Insurance Oversight (CCIIO) within the Centers for Medicare & Medicaid Services (CMS) and contribute to business development opportunities at the federal and state level.


  • Support the facilitation of client meetings, including drafting interview questions, drafting meeting minutes, tracking action items, and leading/facilitating client meetings.

  • Support the formulation of standard operating procedures (SOPs) for reviews conducted during the certification of qualified health plans (QHPs).

  • Draft business requirements for IT updates to data collection and reporting systems.

  • Support the management of project schedules, plans, goals, and budgets with limited supervision of more senior staff.

  • Support the design, documentation, and implementation of new business processes.

  • Contribute to the writing and reviewing of technical reports and proposals.

  • Assist in preparing presentations to government clients.

  • Draft and manage the implementation of procedures for data collection, manipulation, and analysis.

  • Manage and contribute to the development and writing of technical reports, tailored to client needs that include actionable recommendations

  • Develop and conduct presentations to government clients

  • Proactively identify ideas for innovation

  • Participate in business development activities, including writing technical responses and participating in federal and state capture planning activities


Education, Knowledge and Experience

  • Master’s degree with 1 or more years of related consulting experience (or Bachelor’s degree with 2 or more years) in health management, health policy, public health, or a related field is required.
  • Familiarity with CMS and the Affordable Care Act is required. Familiarity with CCIIO and individual and small group health insurance marketplace policies and regulations is preferred.
  • Experience with developing and implementing operational processes and operating procedures to support CMS, CCIIO, or state health insurance marketplace operations is preferable but not required.

  • Experience with approaches to business process design.

  • Experience effectively managing competing priorities under tight deadlines.

  • Experience with consulting or working with client-based projects.

  • Experience working on multiple projects simultaneously.

  • Experience contributing to proposals and preparation of reports.


  • Self-motivated achiever who identifies opportunities to drive value and takes the initiative to lead solutions.
  • Ability to exercise strong attention to detail, problem solving, and organizational skills. Includes the ability to produce consistent, high-quality deliverables while meeting tight deadlines.
  • Strong communication skills, both verbal and written is a must. Includes the ability to communicate complex technical material succinctly and accurately, both orally and in writing.
  • Excellent people skills with a customer service oriented approach, and a focus on building relationships with the client and project team.
  • Ability to work independently as well as with a team in a fast-paced environment. Includes the ability to be flexible to meet project priorities.
  • Ability to think creatively and work on teams to develop innovative ideas for new and existing clients.
  • Intermediate to advance knowledge of Microsoft Excel, PowerPoint, and Word.
  • Ability to analyze and synthesize activity findings to develop valuable insights and strategic recommendations for the client.
  • Ability to apply project management principles to assist the team through each phase of the project.

IMPAQ International, LLC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans).

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