IMPAQ International, LLC

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Project Manager - QPP MIPS

Project Manager - QPP MIPS

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IMPAQ International, a growing and dynamic social science research firm, provides high-quality research and impact evaluation services, policy analysis, survey research, technology solutions, organizational development, technical assistance and consulting services to U.S. and international government agencies, foundations, and the private sector. 


IMPAQ’s mission is to bring together exceptional people to develop innovative and rigorous approaches to evaluate the real-world impact of social policies and programs. IMPAQ offers five locations: our Corporate Headquarters in Columbia, Maryland, rated one of America’s Best Small Cities; Downtown Washington, D.C., Boston, Massachusetts, a Bay Area office in Oakland, California and Seattle, Washington. IMPAQ has a diverse and collegial work environment.


Job Profile

IMPAQ is seeking an experienced Project Manager (PM) - QPP MIPS to join our team of exceptional people to in the Health Division to contribute to work that affects the health care of millions of people. The PM will support our nations' clinicians participating in the CMS Quality Payment Program (QPP) Merit-based Incentive Payment System (MIPS). The ideal candidate will have demonstrated project management and policy analysis experience, and excellent customer service skills. This position requires a well-organized, highly motivated candidate, with strong communication and data analysis skills, demonstrated experience managing government projects, understanding and engaging in business process improvement, and presenting to senior staff.


The PM’s primary responsibilities will include:

  • Project schedule, budget and subcontractor management;
  • Stakeholder engagement (including client and other contractors); and
  • Content development for QPP MIPS stakeholders and customer service support.

Additional responsibilities are identified below:

  • Support the management of project schedules, plans, goals, and budgets with limited supervision;
  • Coordinate with Task Leads and other project members to Identify risks and issues to provide a solution;
  • Facilitate and support client meetings, ensuring that projects are properly set up internally and that project teams have all necessary resources and guidance to implement the project;
  • Contribute to the writing and reviewing of technical reports and proposals;
  • Assist in preparing presentations to government clients;
  • Serve as a liaison to the IMPAQ QPP support center leadership and content development team;
  • Triage, research and resolve escalated issues originating from the QPP Support Center;
  • Respond to issues from clinicians and clients according to the defined service level agreement;
  • Compile and analyze recurring themes to support content development and outreach;
  • Lead and mentor junior policy analysts, and other research support staff;
  • Proactively identify ideas for innovation and improved processes; and
  • Participate in business development activities, including writing and reviewing technical responses and participating in federal and state capture planning activities.



Education, Knowledge and Experience:


  • BA/BS degree required;
  • Certified Project Management Professional (PMP) preferred;
  • 5 years of work experience with at least 3 years of direct work as a project manager in government contracting (non-IT);
  • Subject matter expertise specific to the CMS Quality Payment Program and the Merit-Based Incentive-Based Payment System;
  • Knowledgeable in the Medicare and Children’s Health Insurance Plan and Reauthorization Act of 2015 (MACRA) highly preferred;
  • Strong understanding of various contract types and demonstrated experience managing firm-fixed price, cost plus fixed fee, and time & materials contracts highly preferred;
  • Detailed understanding of project finance, accounting, and government contracting;
  • Knowledge of PMBOK, CPM, and other project management methodologies and tools; and
  • Business development experience specific to quality measurement, quality improvement or payment/accountability programs is highly preferred.



  • Self-directed achiever who identifies opportunities to drive value and takes the lead;
  • Excellent people skills with a customer service oriented approach, and a focus on building relationships with people at all levels of the organization;
  • Strong attention to detail, problem solving, and organizational skills;
  • Demonstrated ability to manage numerous concurrent tasks and priorities in a highly complex environment;
  • Ability to handle difficult or sensitive situations in a professional manner;
  • Strong communication skills – both verbal and written;
  • Demonstrate a positive attitude that reflects favorably on the company; and
  • Ability to think creatively and work on teams to develop innovative ideas.

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