IMPAQ International, LLC

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Healthcare Access and Value Policy Analyst

Healthcare Access and Value Policy Analyst

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IMPAQ International, a growing and dynamic social science research firm, provides high-quality research and impact evaluation services, policy analysis, survey research, technology solutions, organizational development, technical assistance and consulting services to U.S. and international government agencies, foundations, and the private sector. IMPAQ’s mission is to bring together exceptional people to develop innovative and rigorous approaches to evaluate the real-world impact of social policies and programs. IMPAQ offers five locations: our Corporate Headquarters in Columbia, Maryland, rated one of America’s Best Small Cities; Downtown Washington, D.C., Boston, Massachusetts, a Bay Area office in Oakland, California and Seattle, Washington. IMPAQ has a diverse and collegial work environment and is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). 


IMPAQ Health is seeking a confident, self-motivated, and creative individual to join our team of exceptional people in the Insurance Access & Value Based Care practice area, to contribute to work that impacts the health care of millions of Americans. IMPAQ is seeking a policy analyst that demonstrates project management skills, including client communication, technical assistance support, and development and implementation of standard operating procedures in a fast-paced environment. The policy analyst should have a working knowledge of health care policy topics, including the Affordable Care Act (ACA), the Medicare Access and CHIP Reauthorization Act (MACRA), the Quality Payment Program (QPP), health insurance Marketplaces, Medicaid and Children’s Health Insurance Program (CHIP), payment reform, and health care quality initiatives. The policy analyst will support IMPAQ Health’s work with the Centers for Medicare & Medicaid Services (CMS), including projects at the Center for Consumer Information and Insurance Oversight (CCIIO), Center for Clinical Standards and Quality (CCSQ), and/or the Center for Medicaid. In addition, the policy analyst will be expected to contribute to business development opportunities at the federal and state level.


  • Manage and support the development and implementation of standard operating procedures (SOPs).
  • Manage and support the development of training materials, stakeholder communications, and policy analysis.
  • Manage and contribute to the development and writing of technical reports, tailored to client needs that include actionable recommendations.
  • Support the design, documentation, and implementation of new business processes.
  • Facilitate client meetings, including review of meeting minutes, tracking action items, and managing multiple contractors.
  • Develop and conduct presentations for government clients.
  • Manage and support the development and implementation of project schedules, plans, goals, and budgets with limited supervision of more senior staff.
  • Develop policy memos with clear recommendations and next steps.
  • Proactively identify ideas for innovation and process improvement.
  • Participate in business development activities, including writing technical responses and participating in federal and state capture planning activities.



  • Master’s degree with 1 or more years of related consulting experience (or Bachelor’s degree with 3 or more years) in health management, health policy, public health, or a related field is required.

Knowledge and Experience

  • Familiarity with CMS, the ACA, MACRA, Medicaid, and CHIP is required.
  • Experience with developing and implementing operational processes and operating procedures to support CMS is preferable but not required.
  • Experience with approaches to business process design.
  • Experience effectively managing competing priorities under tight deadlines.
  • Experience with consulting or working with client-based projects.
  • Experience working on multiple projects simultaneously.
  • Experience writing succinct policy memos with clear recommendations.
  • Experience contributing to proposals and preparation of reports.


  • Self-motivated achiever who identifies opportunities to drive value and takes the initiative to lead solutions.
  • Ability to exercise strong attention to detail, problem solving, and organizational skills. Includes the ability to produce consistent, high-quality deliverables while meeting tight deadlines.
  • Strong communication skills, both verbal and written is a must. Includes the ability to communicate complex technical material succinctly and accurately, both orally and in writing.
  • Strong policy analysis skills, including the ability to review and interpret regulatory and sub-regulatory guidance.
  • Ability to analyze policy documents and produce technical assistance materials, such as webinars, presentations, and frequently asked questions (FAQs).
  • Ability to analyze and synthesize findings to develop valuable insights and strategic recommendations for the client.
  • Excellent people skills with a customer service oriented approach, and a focus on building relationships with the client and project team.
  • Ability to work independently as well as with a team in a fast-paced environment. Includes the ability to be flexible to meet project priorities.
  • Ability to think creatively and work on teams to develop innovative ideas for new and existing clients.
  • Intermediate to advance knowledge of Microsoft Excel, PowerPoint, and Word.
  • Ability to apply project management principles to assist the team through each phase of the project.


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