IMPAQ International, LLC

  • Digital Media Specialist - Maher & Maher, an IMPAQ Company

    Job Location US-DC | US-NJ-Neptune
  • Overview

    Maher & Maher, an IMPAQ Company


    Why Maher & Maher?

    Everyone at Maher has their own story to tell and this fact defines who we are. Ours is a culture that respects and honors this diversity. We are dedicated to utilizing each employees' unique talents to their full potential and maximizing their contributions in the work we do.

    We're results-oriented. Because this is a fast-paced field, we challenge our employees to set goals, accept responsibility, create solutions and produce results. And we reward people for taking on challenges and exceeding our customers’ expectations.

    If you are selected to join Maher & Maher, you will be among the best of the best in our industry and become a key member of our dynamic, high-performing team.


    To learn more about Maher & Maher, visit



    This is an entry level position, start your career with Maher & Maher!

    The Digital Media Specialist will join the team that advises our clients on how to use innovative strategies and cutting-edge virtual event technology to reach and interact with thousands of people nationwide. This position will focus on delivering best practices in online collaboration and adult learning strategies.  This individual will facilitate and act as technical consultant for our clients’ virtual Technical Assistance events (such as webinars and podcasts) with audiences ranging from 20 to 1500 people.  Additionally, this person will help coordinate our overall webinar process, conduct outreach campaigns, and track and analyze results to guide process improvement and refinement.  People skills, comfort with technology, and flexibility are paramount.  A high level of familiarity and a willingness to adapt to new systems and emerging technologies is also important. 


    Essential Duties & Responsibilities:

    • Set up and facilitate virtual events, including hosting dry run sessions, preparing speakers and participants, uploading virtual content, and post-event follow up and evaluations.
    • Manage and disseminate event invitations, calendar announcements, participant notifications, and technical logistics.  
    • Communicate with registered participants about event logistics, respond to registered participants for accessibility issues on webinar events.
    • Instruct presenters on how to become comfortable with the virtual classroom feature set and learning environment, and facilitate communications between the webinar leads, presenters, and internal support staff.
    • Record and edit audio and video for virtual meetings, webinars, podcasts, and online tutorials.
    • Design and develop learning materials—Facilitator Guides, Participant Guides, PowerPoint, Quick Reference Guides, Job Aids, Infographics, and Audio/Video scripts


    Other Duties:

    • Make suggestions to our clients on how to improve their virtual events, increase participation, and better reach their audience.  
    • Anticipate and manage potential breakdowns by navigating logistical challenges, while guiding them to potential opportunities to add value.
    • Analyze event metrics, website traffic, and content format/presentation to improve the client’s future events.
    • Research and recommend current emerging tools for media production/platforms.



    Education, Knowledge and Experience

    • Bachelor’s Degree preferred.
    • 0 - 2 years eperience.
    • Ability to establish online identity as moderator and encourage contributions from others.  
    • A clear and confident speaking voice that is comfortable on the phone.
    • Exhibit a positive attitude, commitment and enthusiasm for online learning.
    • Ability to adapt to new contexts, methods, roles and settings as dictated by the nature of the presentation.
    • Ability to troubleshoot, diagnose and solve problems as related to the technical components necessary to deliver a webinar event.
    • Microsoft Office Suite with a focus on PowerPoint and SharePoint
    • Hands on experience using Adobe Connect or other virtual classroom technology a major plus.
    • Proficiency in Camtasia, Adobe Presenter, and Captivate a plus.
    • Virtual Meeting/Event Management and logistics – specifically Adobe Connect, though Webex, GotoMeeting, and other platforms is a plus
    • Video/Audio Editing – such as Adobe Captivate, Camtasia, Articulate, Soundforge, etc
    • Strong, calm, phone presence, and comfort providing direction and logistics support


    Location: Washington, DC metro area or Neptune, NJ.


    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.




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